Marketing. It burns. It burns.

My pretties!This started as a normal update on the ins and outs of marketing books and rapidly took a turn to weird. Consider it an essay. About marketing.

So, I’ve got two novels available and a third in active edits, but I’m still finding my audience. Fair enough. I’ve working in digital marketing. I know (sort of) how this works. (See Rules for Being Online and Theory of Twitter)

But then I start getting tangled up in my methodology. And then I get tangled up in the word “methodology.” I won’t follow this tangle any further.

But fundamentally, I want to try to do this on my own, from scratch. No smoke and mirrors. I currently have minimal budget other than my time. Sounds great. What could go wrong?

Know your readers/customers/audience: well, since I don’t have that many yet, I have my imaginary personas. They are helpful only to a point.

Know your self: working on this one. Silly, fun, kind stories about the complicated, mixed-up, inconsistent nature of who we are.

Content Marketing: this blog post, email newsletters, videos that I haven’t made, podcasts I haven’t recorded. Provide real people with interesting content, and they will connect to me and to my books. Sounds great. But takes time. And hard to not judge this content even more than my original fiction writing.

And again, none of matters if the books aren’t selling.

Social media: damned if I’m going to pay for any services to get followers/likes/strokes. I’ll use a service like Hootsuite to help me time my own content, but I’m not going to automate anything. Everything will be touched by me. But then I start get sucked into the numbers game. The ego stroke. The sexbots. The drugs. Well, not the drugs. But the whole world is bizarre. And maybe I’m being stupidly stubborn on the manual management.

And at some point, none of this matters if books don’t sell.

And I start crossing paths with people who seem mean. I want the friendly marketing bots to come back. Come back, friendly marketing bots. Make me feel better about myself without being a scary person.So far, I’m sticking to my principles of touching everything. Even the sexbots.

Advertising: costs money and requires copywriting skillz I lack. Brief experiments did not have the return on investment (ROI) I wanted. But I know about ROI. So that’s something.

Giveaways: sure, I have some books on hand. But shipping costs money. Although I always have Little Free Libraries. And my Goodreads giveaway actually was really fun (and I think may have helped with sales). I should try again.

Events: a little tough as a friendly introvert, since writing a blog post is always an alternative. Also quickly costs money since I feel strongly about beer and wine being present at events. Maybe I could find a beer and wine sponsor? Someday I’ll have to actually talk to a book store as well. But they are as scary as some of the grumpy people online. Chase my tail in circles.

Publicity/PR: well, shoot, I have no idea how to do this. I talked boldly about press releases and outreach and press kits and blah blah blah. I read the advice of writing marketers about press releases and interesting pitches. I did none of it. Perhaps this blog post will push me into taking action.

I’m also not sure how much to believe the writing marketers. A lot of the advice seems like it’s from the 1980s and was never updated. An easy solution would be to have a conversation with a few reporters about how they find stories. But they seem scary.

Sits down with bourbon and pouts. Clearly, I need to talk to people. All sorts of people. I have learned to order pizza over the phone. For my spouse’s travel hacking hobby/obsession/awesomeness, I talk to credit card companies. I give professional presentations with a minimum of stress. I write scolding emails about appropriate information management techniques and code documentation. I can learn how to do this.

And I’ll always have the social media sexbots. They want me. I know it.

Next steps

Writing this blog post was cathartic. I was going to say oddly cathartic, but I think catharsis was exactly what I was looking for. So, moving forward…

  1. Take advantage of local friends’ expertise and classes. Meeting with people and attending a one day small business class on marketing later this week. Pulling all my marketing thoughts into one primary document in preparation for marketing class.
  2. Focus on the Portland angle right now. I have had this vision of finding a worldwide audience right away. But my story as an author (and within my books) has a strong Portland bent. I might as well us this. I am passionate about this.
  3. Use my current (small) profits to run some online advertising campaigns and see how it goes. Amazon and Goodreads seem like the most promising…I think.
  4. Reviews, reviews, reviews. Keep chipping away at this.
  5. Content marketing is great as a baseline, but gotta keep moving forward on items 1-4.

My first two books are now available on this site and Amazon.com. You can follow Taylor on GoodreadsTwitterFacebook, Instagram, and/or sign up for email updates — whatever works for you.

A Theory of Twitter

I like Twitter.

I’ve used Twitter since 2008, although my current active account is much newer. There’s a lot of noise (and sometimes mean people), but I’ve a lovely groove of finding interesting people sharing things we love.

Most of the people I interact with on Twitter are not part of the rest of my life, and it’s a delightful way to broaden my world. I love the unexpected discovery, share, or communication. Here are a few of the key ways that I use Twitter.

Lists
I love, love, love lists. This is how I usually view Twitter. I like my curated control over the Twitter content, and I like sharing my lists. I usually keep about half of my lists private, either because they are for work purposes or that I’m still building them out.

After lists, I will view my main feed, and then oftentimes various hashtags that I enjoy.

How I decide to follow
I like accounts that are real people, with some indication that they are posting their own thoughts and content to Twitter, and there is some hope that we might interact directly with each other.

If it’s an account with a really high volume of Tweets or followers, I might add to a list, but I’m unlikely to follow. Many accounts are also auto-posting from another source (Instagram, YouTube, etc.), and I’m unlikely to follow them.

Follow each other
I am a big believer in reciprocal following. This seems polite and this also can be an indicator of whether I’m following someone who is actively managing their account.

If I am following someone and they never follow me back (I typically give someone 1-4 weeks to follow back), I usually add them to a list if I’m still interested in their content and then I unfollow.

Sometimes I unfollow accounts that are following me. This is usually when their tweets are nothing but marketing (unless marketing something I love), particularly automated marketing, or violate my rules of good internet behavior. Muting is used as a probationary activity for excessive tweeting (ie, flooding my main feed with self-promotional messages or engaged in a lengthy private conversation).

I don’t follow people tweeting really mean stuff or sexbots, although both kinds of accounts can make me laugh.

Housekeeping
I try to review my followers and other interactions at least weekly to make sure I haven’t missed anyone interesting. I do this via the Twitter web platform.

I have the Twitter app on my Android phone and I frequently use that to check in on what’s happening with Twitter and interact with others. I recently turned off the email notifications since the phone app was keeping me sufficiently tuned into my interactions.

I also use Hootsuite to keep content from getting too bunched up. If I’ve got a bunch of fun stuff or weird ideas, I’ll space it out to not totally flood people’s feeds. There are a number of other tools to automate responses, direct messages, and following, but I prefer to manage all those interactions through the main Twitter web and phone apps.

A final note
Since Twitter controlled by an external corporation, I also understand the whole infrastructure could change. So I try not to be too attached to functionality or visuals. And just enjoy the content!